Refund policy
Refund Policy
At Travel Girl Connections, we want you to feel confident with every purchase.
Returns
We accept return requests within 14 days of delivery.
To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging. Proof of purchase is required.
To request a return, please contact us at support@travelgirlconnections.com before sending the item back. Return instructions will be provided after your request is reviewed.
Please do not return products to the address shown on your shipping label unless you have been specifically instructed to do so.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible at support@travelgirlconnections.com.
Please include your order number and photos of the item so we can review the issue and provide an appropriate resolution.
Non-Returnable Items
For health, hygiene, and safety reasons, certain personal-use items may not be eligible for return once opened or used.
Items marked Final Sale are also not eligible for return.
Return Shipping
Unless the item arrived damaged, defective, or incorrect, customers are responsible for applicable return shipping costs.
Original shipping charges, if any, are non-refundable.
Refunds
Once your approved return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Because orders may begin processing quickly, we cannot guarantee cancellation after an order has been submitted.
Contact Us
For questions about returns or refunds, contact:
Travel Girl Connections
support@travelgirlconnections.com