FAQs

1. How does shipping work?

Orders are typically processed within 1–3 business days before shipment. Delivery times vary depending on the product, destination, carrier, and fulfillment location. Once your order ships, you will receive a confirmation email with tracking information when available.

2. When will I receive my order?

Delivery times vary depending on the product, destination, carrier, and fulfillment location. Once your order ships, you will receive a confirmation email with tracking information when available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

3. I ordered two products, but have received only one.

Sometimes items in the same order may be shipped separately and arrive at different times. Please check the tracking information provided for each shipment. If you need assistance, contact Travel Girl Connections Customer Support with your order number.

4. What if I need to return a product?

Please contact Travel Girl Connections Customer Support before returning any product so we can provide the appropriate return instructions. Return requests must be made within 14 days of delivery and are subject to the eligibility requirements in our Refund Policy. Please do not send a return to the address shown on the shipping label unless instructed to do so.