Shipping policy
Shipping Policy
Thank you for shopping with Travel Girl Connections. We work to process and deliver your order as efficiently as possible.
Order Processing
Orders typically require 1–3 business days for processing before shipment.
Processing times may vary during holidays, promotions, periods of high order volume, or due to product availability.
You will receive an email notification when your order has shipped, when tracking information is available.
Shipping & Delivery
Estimated delivery times vary depending on the product, destination, carrier, and fulfillment location.
Delivery estimates shown at checkout or provided with tracking information are estimates and are not guaranteed.
Orders may occasionally experience delays due to weather, carrier disruptions, holidays, high shipping volume, or other circumstances outside our reasonable control.
Multiple Packages
Some products may be fulfilled from different locations. If you order multiple items, your order may arrive in separate packages and at different times.
You will not be charged additional shipping fees solely because an order is divided into multiple shipments unless otherwise disclosed at checkout.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided with your order.
Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, contact us immediately at support@travelgirlconnections.com.
We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order has entered processing or has shipped.
Lost, Delayed, or Missing Packages
If your tracking information indicates that your package is delayed or you believe your package may be lost, please contact us at support@travelgirlconnections.com.
We will review the available tracking information and assist you with the appropriate next steps.
If tracking shows that an order was delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, building management, or the carrier when appropriate.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@travelgirlconnections.com.
Include your order number and photographs of the item and packaging, when applicable, so we can review the issue.
Please refer to our Refund Policy for additional information.
International Shipping
International shipping availability, rates, duties, taxes, and delivery times may vary by destination.
Customers may be responsible for customs duties, import taxes, or other charges imposed by their country unless otherwise stated at checkout.
Shipping Costs
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
Contact Us
For questions regarding shipping or an order, please contact:
Travel Girl Connections
support@travelgirlconnections.com